Career Opportunities

Interested in a career with Andrew Pearce?  We invite you to explore our current openings listed below.  

CUSTOMER SERVICE SPECIALIST

Woodstock, Vermont
Full-Time/Exempt

With a commitment to the environment, a passion for functional design and an acumen for innovation, Andrew Pearce Bowls has created a vibrant new approach to the traditional craft of woodworking. 


The Customer Service Specialist is responsible for exceptional customer service to all channels of our business by having strong product and brand knowledge, demonstrated selling skills and a passion for service with high touch point customers, in a patient, and welcoming approach.

Job Description

  • Respond to customer inquiries in a timely and accurate way, either by phone, email or chat
  • Support customers in all channels with order placement, triage of open orders and returns
  • Work directly with internal partners on product orders, deliveries and issues 
  • Develop and enhance relationships with new customers as well as existing customers (Wholesale)
  • Develop & maintain a CRM database
  • Monitor social media feed for customer interaction and proactively support any customer issues or concerns
  • Gather customer feedback and share with our internal leaders
  • Assist in the development of Customer Support Representatives

Customer Service Specialist Qualifications/Skills

  • Experience as a Customer Support Specialist or similar Customer Service role
  • Familiarity with Tabletop Industry 
  • Proficient in Google platform,  POS and Outlook systems
  • Strong communication, organizational and problem-solving skills
  • Experienced in and passionate for servicing the home and gift giving business
  • Ability to manage multiple tasks under tight deadlines
  • Demonstrated professional interactions with all levels of customers, leaders, and staff
  • Bachelor’s Degree preferred

Overview

The Customer Service Specialist for Andrew Pearce Bowls is a full-time exempt position. Benefits include a company sponsored HRA, Flex Time Program, annual company events, product discount, and many other company offerings. To apply for this position, please submit your resume and/or online application, including cover letter, to laura@humnly.com.

RETAIL SALES PROFESSIONAL (Seasonal)

  • Part-Time/hourly
  • Retail store located in Woodstock, VT
  • Weekends a must
  • Employee Discount program (great for your holiday shopping needs)
  • Starting at $13.00
  •   
    Apply today by emailing Jonathan Kulp at info@andrewpearcebowls.com

    RETAIL ASSOCIATE (Part-Time) 

    Andrew Pearce, a leader in the design and manufacture of hand turned wooden bowls, has an exciting opportunity for a motivated, experienced part-time Retail Associate to join our Team! We’re looking for someone with a passion for customer service to support the team approximately 12-20 hours per week.  Retail Associates provide exceptional customer service to our guests, achieving sales goals on a daily basis through deep product knowledge, and building strong clientele relationships.

    To apply, email your resume to info@andrewpearcebowls.com or bring it in person to Jonathan Kulp at 59 US RTE 4, Woodstock VT, 05091.